PHONE SUPPORT
Do you have a technical question? Give us a call, and we will be happy to help. For calls within the US, call 1-800-875-5915. For international calls, call us at 1-402-467-9300.
EMAIL SUPPORT
Is it easier for you to communicate with us by email? Please email Pure Water today!
ORDER PARTS
Perhaps you know what part you want, and you can fix the machine yourself. You can order parts via telephone (call 1-800-875-5915) or get parts here on our website.
SEND YOUR MACHINE FOR REPAIR
Pure Water’s Repair Center offers fast turnaround time, low-cost out‑of‑warranty repair prices, and excellent in‑warranty service. Visit our Repair Center.
FILTER AUTOSHIP PROGRAM
Do you want us to remember when you need to change your filters, so you don’t have to? Just tell us how often you want us to send you your filters (or we can give you our suggestion), and we will automatically send them out to you until you tell us to stop. Fill out this form and we will call you and finalize the order (Only available in the USA for now).
DOWNLOAD PRODUCT MANUALS
Do you want to download a manual for your water distiller? Click here to see a list of manuals.
ONLINE WARRANTY CARDS
Fill out your warranty card instantly.